Bird

Dear Guests, to make sure all our guests are safe and happy at the Nook, we have updated our procedures during the Covid-19 pandemic & have introduced a Risk Assessment to comply with AA best practice standards. This should have little impact on your enjoyable stay with us, but will allow us to make sure that your stay is as safe as possible. Thankyou for your understanding.

Updated Procedures 

The Nook, Clavering 

19/6/2020 

 

Booking:  

Updated procedures communicated to guests via email upon booking 

Updated Covid-19 guide & risk assessment on website 

Check in: 

Only via keysafe, hand sanitiser outside the front door. Use separate key for access 

Check in from 4pm, check out 10am, to accommodate cleaning time

Cleaning

All cleaning equipment now anti-bacterial. Updated cleaning regime, (see risk assessment) 

2 or 3 sets of all fabric items for washing in between guests & allowing ease of changeover 

All fabrics washed at 60 degrees 

Gloves/face mask to be worn during cleaning 

Sanitiser and antibac sprays available for guest use 

Contact: 

Only by telephone, number provided. 

If access is required, guests must be out 

All food stuffs / amenities to be individually wrapped. 

Tea/coffee/sugar provided if individually wrapped

Guidance: 

All house information on laminated sheets. 

Risk assessment on display 

Cleaning checklist on display 

Local information laminated where possible, or websites for information provided 

Removal of magazines, board games, soft furnishings, eg throws/cushions

 

Bird